F.A.Q
________________________________________________________________________
Which platform or Operating
System Maxium Hosting servers are using?
Our servers use Red Hat Linux and
Apache Web Server, the best and the most reliable Internet server solution.
Do Maxium Hosting servers
have support for ASP pages?
No.
Can I host my adult website
at Maxium Hosting servers?
No, you can't host your adult
website on our servers.
What kind of Internet
connection Maxium Hosting servers have?
Our servers are located on 155
mbit/s BGP4 multi-Home d OC3 fiber optic link and they
are directly connected onto four the most important American backbone providers
- Verio.net, Gblx.net, cw.net, and ev1.net. This offers you security that your
site will be available 24 hours a day, 7 days a week, all 365 days a year.
What is the most typical
configuration for a Maxium Hosting web server?
Minimum configuration for a
Maxium Hosting, LLC web server is a Pentium IV or AMD XP on minimum 2.0 GHZ
with Ultra wide SCSI hard disks with minimum 1 GB RAM memory.
What are POP3 Accounts?
POP3 accounts are email accounts
that you can receive email from your visitors on the Internet. They allow you
to receive email only. (We recommend that you send your email through your SMTP
of your Internet Service provider.) POP3 accounts come with their own username
and password to access them. With POP3 email, you can create a very well
organized site with different POP3 accounts for different areas of your web
pages.
What I need to know to upload
my web site via FrontPage?
In FrontPage click first on File
than on Publish Web. For publish destination use http://yourdomain.com and
after than you will be asked for username and password. After you submit this
information FrontPage will upload your web content to the server.
How can I change FrontPage
password for my site admin user?
All FrontPage related management
is done from within the FrontPage client software itself.
Open Microsoft FrontPage, and then open the FrontPage Web you wish to work on.
Understand that you must be opening the Web directly from the web server, and
not your hard drive. In other words, make sure you are opening the site from
http://www.whatever.com, not c:\whatever.
Once the web is open, click on "Tools" at the top menu, select "Server", then
slide your mouse over and then choose one of the following three that pertains
to what you want to manage:
Administration Home ...
Permissions...
Change Password...
All three of the selections relate to the administration of users and passwords
within your FrontPage Web(s).
Note: The above directions are for the Microsoft FrontPage 2002 version of the
software. If you are using an older version, the directions will be similar,
but not exactly the same.
What are Email auto
responders?
Email auto responders allow you
to setup an email account with the ability to auto-reply with a given message
when someone sends email to it. It looks like a pop account. You have probably
seen one when you send email to somewhere and it comes right back with We got
your email or something to that effect. That was most likely an auto responder
How can I upload my site to
Maxium Hosting servers?
Uploading of your site to Maxium
Hosting web servers is done by FTP protocol (File Transfer Protocol) or with
Frontpage Publish Web Tool. FTP is a protocol which computers use to transfer
data from one computer in a net to another. For using FTP protocol you need FTP
software. Every Windows has DOS-based FTP software. If you need a better and
more advanced version of FTP program, you can download it from
www.download.com. The most popular FTP clients are WS_FTP and CuteFTP. After
the installation of FTP client, you need to enter the information about the
address of the server, username and password that we have sent to you by e-mail
at the time of setting up your account.
Is there a size limit of a file
that I can transfer/post onto Maxium Hosting web server?
Generally no. Only if the size of
a file is bigger than the quota that you have for your web package (for example
500 Mb for regular web package).
Basic FTP parameters:
For uploading a site you use your FTP client. FTP client needs this information
in order to connect to your site:
FTP HOST: ftp.yourdomain.com
USER ID: username@yourdomain.com
Password: your password
You will see some directories
when you link to the root of your site.
Do not delete or rename any of your initial directories.
You will upload your files in public_html dir; otherwise you will not be able
to see your site.
Am I the owner of a domain
that Maxium Hosting registers for me?
Yes. We register domains on your
behalf. That domain is completely your property; we only do administrative work
and give technical support.
How long does a registration of a
new domain take?
New domain will be registered
immediately upon the receipt of your request. Usually the time for registration
.com, .net, .org, .cc, and .tv domains is from 24 to 48 hours. The DNS
databases need some time to synchronize and refresh the information for your
domain.
Who can register domains?
Everybody can register .com,
.net, .org, .cc, .tv domains, whether it is a legal party or a person. The only
condition is that the registration be paid.
But only legal parties can register a .yu domain; that is the domains can be
registered only under a company's name. The good thing is that the registration
of .yu domains is free of charge.
Why do I need to have a
registered Internet domain?
By registering your own domain
you secure your or your company's existence on the Internet. Even if you do not
plan to upload a website at this moment, by registering your own domain you
save www.mycompany.com from registering it by somebody else. (If somebody else
registers a domain that you originally wanted to register, in most cases there
is no switching it backing to you).
What do I have to do in order
to switch already registered domain from somebody else's server to your
servers?
You need to change the name of
the servers, which are in charge of your domain (you need to contact your
Registrar Company that registered that domain on your behalf; you can usually
do that through your Register Company's user account). Information about our
servers is as follows:
Primary DNS : ns1.maxiumhosting.com or (67.19.165.194)
Secondary DNS : ns2.maxiumhosting.com or (67.19.165.195)
How can I use and create sub
domains inside my account?
All customers has to do is create
a new sub-directory in their public_html dir with the name of the sub-domain.
For example, if you want two new sub domains sales.domain.com and
info.domain.com, create these directories:
public_html/sales.domain.com/
public_html/info.domain.com/
Upload the contents for those web sites into their respective sub-directories.
What I need to do so that my
CGI scripts can work at Maxium Hosting servers?
First of all you need to create
.htaccess file in dir from which you want to use your CGI scripts (If you want
that dir be public_html you just need to add rules into file because it is
already created. Do not erase your .htaccess file in your mainwebsite_html dir
because that will brake your FrontPage Extensions configuration):
Options +FollowSymlinks
Options +ExecCGI
AddHandler cgi-script cgi pl
After that in editor create a simple test program:
#!/usr/bin/perl
print "Content-type: text/html\n\n";
print "Maxium Hosting Rulez";
After that save it under the name test.cgi change the attribute of that file to
755 that is, do a command chmod 755 test.cgi. Than go to
http://www.yourdomain.com/test.cgi and check does your CGI script works?
I am interested in creating CGI program for my site, where can I find my
CGI-BIN directory?
CGI-BIN directory is found in your Home dir and his
name is mainwebsite_cgi.
I cannot login to the POP or
SMTP servers to send/retrieve my email?
Make sure you specified the
correct POP and SMTP servers in your email settings, and that your user ID (or
alias) and password are correct. Your POP and SMTP servers should be set to
pop3.yourdomain.com and smtp.yourdomain.com. Also for e-mail you must use
username@yourdomain.com or username#yourdomain.com for login and your password
for password.
I get a 'password' error when
trying to retrieve my email?
Make sure you either typed it in
correctly or specified it in your settings.
How much space do I have for
every email account?
The size limit for your email
account is determined by the space of the disc of your web package (for
example, if you have a regular web package, the size is 200 MB together with
other informations and setup files).
Can I administrate my MySQL
database via web?
Yes you can do that with
phpMyAdmin tool. Go to http://www.yourdomain.com/admin URL and login into your
Control Panel Site Administrator. After that click first on link Configure My
MySQL Database/phpMyAdmin and on link MySQL Administration Tool. You will be
asked for username and password for your database (we sent you that information
in our activation account e-mails). After you enter this informations you will
be logged into your phpMyAdmin.
How to configure my Outlook
Express for receiving e-mail messages?
1. Choose Accounts from Tools
pull-down menu.
2. You will see all the accounts that you have in Outlook Express. Click Add.
3. Outlook Wizard will take over. Be careful about few details: For Mail Server
Type chooses POP3. For Incoming Mail type pop3.yourdomain.com For Outgoing Mail
type smtp.yourdomain.com (after this you will need to select "My Server
Requires Authentication" for your SMTP server and in next screen type your POP3
username and password so that you can use our SMTP server). POP Account Name:
username@yourdomain.com *username is a user name chosen at the time of
registration. If you configure your Outlook Express in this way, you will be
able to receive and send e-mail messages with your own domain address.
What is PHP?
PHP is a tool and a script
language that enables you to create dynamic pages. The very PHP pages are
executed on the server; visitors do not have to do anything. There has to be a
web support for executing PHP pages. After a server executes a PHP code, it
sends plain HTML pages to the user. This way, with combination of MYSQL
databases, gives you unlimited possibilities of application.
What is MYSQL?
MYSQL is a tool that enables you
to create and administer your data on a server by yourself, and to show your
own data on pages of your site. You can execute all basic commands like giving,
deleting and changing of tables in MYSQL. For security reasons, MYSQL data can
be accessed only directly from the server. Everything else is limitless as long
as you are not interfering with other users and the functioning of the rest of
databases.
If I am not satisfied with you services will you provide me a refund?
Maxium Hosting will refund your hosting fees at anytime during the first 7
days, no questions asked. After this period refund is not possible.
